This page will be updated as new information becomes available. Last Updated June 17, 2020.
Click on the area you’re interested in to be redirected. If you’re looking for a particular service, please use the keystroke Ctrl+F to find the organization name.
Call or text 211 for agency referral
Confidential Chat: 3-10pm Mountain time online daily, Call 24 hour line 403-266-4357 for emotional support. Offices are closed.
Canadian National Suicide Prevention
Call 1-833-456-4566 or Text 45645
Kids Help Phone
Alberta Health Link
Family Resource Line
403-234-7233 (For those experiencing domestic violence)
Text COVID19Hope to 393939 to subscribe to daily positive messages from Albertan Therapists. Put on through AHS
Healthcare, Including Sexual Health
Centre for Sexuality
Provides sexual education, support and counselling for individuals and agencies across Alberta. LGBTQ+ inclusive.
- Closed beginning Wednesday, March 18th until Friday, April 2nd. All programs are closed, but counselling sessions will be still operational over the phone.
- GSA Network: providing online supports and resources for teachers and youths looking for connections.
- Camp fYrefly: Online delivery for Summer 2020. Prophylactics will be attached to the outside door, please take sparingly and save some for others.
- STI Clinic Sheldon Chumir: not seeing clients for routine testing, and is closed on saturdays. Urgent cases are still being seen, including: a person with a confirmed STI diagnosis, a person who has had contact with a confirmed STI diagnosis, a person who is experiencing symptoms of an STI. Please call the clinic in advance if you are one of the above to speak with a nurse before coming to the clinic 403-955-6700.
- Centre for Sexualities Instagram page @centreforsexuality has been providing daily information Instagram stories where different members for the agency discuss areas of their work and provide information sharing for others.
Alberta Health Services, AHS (All)
- AHS Visitation: As of April 3rd, no visitors are allowed to visit residents in long term care, supportive living, congregate living, hospice care, and acute care settings in Alberta. Exceptions will be made for maternity care, children who are patients, and visitors who are attending to a resident who is dying. Visitors who are permitted under these exceptions must be verified and undergo a health screening prior to entering the facility. This may include a temperature check or a questionnaire. Visitors will be escorted for the duration of their visit.
- Update (June 16): Visiting restrictions still apply with some adaptations. It is best to call before you visit. Those who are in long term residence that are not experiencing an outbreak in their facility are allowed to have socially distanced visits outside with one designated essential person and one other person. Both visitors must wear masks. Check AHS site for more details.
Provides Abortion, Miscarriage, and Sexual Health Services
- Patients are asked to rebook if they have travelled in the last 14 days, been in close contact with probable or confirmed cases of Covid-19, been in close contact with someone who is ill and has travelled in the last 14 days, or has cold or flu like symptoms including runny nose, fever, cough, or sore throat.
- Operations will continue, staff will be screened as clients are, and sanitation practices have been upped.
The IUD and Women’s Clinic
IUD insertion and removal. Providing care for persons with vaginas, including pap smears, birth control, STI testing, HPV vaccination, menstrual concerns, pregnancy care, fertility issues, breast concerns and menopause.
- They are currently waiving cancellation fees. Asking to rebook if: in the 14 days leading up to your appointment, you have travelled outside of Canada; you have symptoms of COVID-19 such as fever, cough, shortness of breath, sore throat; you have come in close contact with a confirmed case of COVID-19.
- Now offering online appointments if you are a new patient or have not visited in the last year, as well as those who would prefer/are quarantined.
HIV Community Link
Harm reduction service that provides a variety of supplies, programs, resources and education to those that live with HIV or are at risk of contracting HIV.
- Currently asking clients to call them at (403) 508-2500 in Calgary or contact their HIV support and shift case manager by phone and email to discuss their needs and appointments. Registered clients can call to access food hampers.
- All group activities involving clients, staff and volunteers, as well as Friday lunch events and sweat lodge ceremonies, have been suspended until further notice.
Nonprofit providing a wide variety of community supports, including medical services, LGBTQ+ community groups, Food security, housing and more.
- Currently not accepting medical walk-ins; must call to book an appointment. Social dispatch team can help Alex clients connect to resources, provide basic needs items, and support mental health.
Social Dispatch Team:
Phone: 403-718-3759, Monday-Friday 10:00am-4:00pm
Youth Health Centre/Youth Bus Clients (age 12-24):
Community Health Centre/Community Health Bus Clients:
Pathways to Housing Clients:
Call your case manager or 403-266-2622
Call your case manager or 403-277-9865
General Queer Services
Calgary Queer Arts Society
Previously known as Fairy Tales Presentation Society, this nonprofit organization seeks oppurtunities to give voice to queer people and their stories.
Current programs that they are running include “Queerentine Corner,” as well as the completion of a full LGBTQ+ resource list.
- Coming Out Monologues to be rescheduled for August 20-22 at the Central Library. Fairy Tales Queer Film Festival will be going online, May 14-22; ticket sales and links are online now.
Provides education and training, as well as peer mentoring, groups, gender affirming gear, system navigation, mental health and counselling services, the Expressions program, and much more for those in, or with loved ones in, the gender-diverse community.
- Skipping Stone is still offering services over the phone and looking into offering programs and other support online.They also have frequent programming on their Facebook page, such as Netflix parties, crafts and online groups.
Nonprofit dedicated to providing community support, education, outreach and referrals for the LGBTQ2IA+ and allied communities in Calgary.
- Grabba Jabba and other programming are taking place online via their Facebook page. As of March 17, you can still reach them through email at email@example.com, or through DM on any of their social media platforms. A staff cellphone is available at 587-917-6459 through text or call. Can set up video chat through above channels or Zoom.
Domestic Violence Agencies & Shelters
Services those who identify as women who are leaving or have left abusive relationships through support groups, community referral and one-on-one mentorship programs, while also providing broader community education.
- Are still open, but are asking that if you or someone you have been around has been in contact with Covid-19, that you do not come into the office. Programs are now offered online through Zoom.
Email: firstname.lastname@example.org, email@example.com
Calgary Domestic Violence Collective:
Serves as a voice for agencies that are looking to end domestic violence and sexual assault in Calgary.
- Partner organizations are working hard to ensure there is support for clients who are experiencing domestic violence at this time. There may be some transition time due to health regulations.
Family Resource Line: 403-234-7233, available 24/7
Those in danger please call 911
Calgary Women’s Emergency Shelter
Aims to help individuals live free from abuse, programs include emergency shelter, 24 hour violence helpline, child, youth, and family programs, community services counselling, court support, men’s counselling and more.
- To date, all programs remain open with an additional 24/7 family helpline: 403 234 7233.
- Counselling sessions now take place over the phone or physically spaced far apart.
Direct Contact: If you need to talk and you are not safe to call, please text 403-604-6689 or email firstname.lastname@example.org
Awo Taan Healing Lodge Society:
Protection and support against family violence and all forms of abuse, with community services guided by Indigenous traditional teachings.
- The Family Wellness centre is cancelling all programming until further notice.
- Those in need of immediate assistance involving family violence can call the 24/7 crisis line at 403-531-1972 or 403-531-1976.
- If you or someone you know is in need of food supplies due to layoff, isolation, lack of income, etc., OR you are in need of emotional support, please reach out to our workers at 403-531-1880 ext. 100.
- If you are looking to get involved, donations of food, boxes, hygiene products, diapers (size 5-6), formula, large ziplock bags, and activities such as books, games, colouring/arts and craft supplies are greatly appreciated. Please call 403-531-1880 ext. 100 to make delivery arrangements.
- Awo Taan Elder and Knowledge Keeper, Jackie Bromley, is available by telephone to provide support. Must message Awo Taan Facebook privately for them to connect people.
- Sunday hours are now 9am-5pm. Providing emergency food hampers for delivery; deliveries are done daily.
- Brave bear Literacy Program is back on starting May 25th at 11am, please call to register.
24/7 crisis line at 403-531-1972 or 403-531-1976
Women’s Centre of Calgary
Offer women opportunities to both receive and provide support through connections with others with a variety of programs.
- New hours of availability: Monday-Thursday 9:30am-3:30pm.
- Call general contact info at any time to receive support.
- New online programs such as zumba and girls’ groups are available to the community through their website; registration required and free of cost.
- The Women’s Centre will now be doing select appointments in-person, but most appointments will take place over the phone or online.
Seniors shelter with additional Seniors focussed outreach programs
- Currently, the Kerby centre is closed to the public, but internal programming will continue.
- Outreach programs are still operating with contact information below.
- Grocery delivery system is expanded for seniors who cannot leave their homes to pick up groceries or medication.
- The tax filing service is suspended until further notice.
Direct Contact Info:
Grocery Delivery Program:
Seniors Information resources through the phone:
Elder Abuse Resource Line:
Covid-19 Seniors Info Hotline:
Drop In Centre
Shelter whose mission is to alleviate poverty through supports, resources and housing.
- Currently, volunteer positions are cancelled, as well as nonessential programs and services. Shelter remains open.
- Limited drop-in and meal serve program to those who live at the shelter only, as well as continuing to find alternatives to people sleeping inside the main shelter.
- Those who are looking to donate are asked to drop donations off at the donations centre, 3640 11a St NE. Currently looking for donations of low risk packaged foods, as well as in critical need of personal protective equipment (PPE).
- Safe space is now being created at the Calgary Telus Convention Centre. Space will shelter up to 300 people and is able to provide food, showers and bathrooms.
- Job Opportunities: Drop In Centre is hiring staff such as cooks, front line workers, security and custodial staff. Recruiting medical volunteers to assist with screening.
Harm reduction site which offers shelter, housing, detox and outreach programs.
- Has suspended all volunteer activities and external programming. The shelter is still open. Clients are triaged and screened before entry.
Christian-based shelter with additional supports and programs for those without access to housing.
- The shelter is still open, offering all non-essential services through Skype. They are also requesting online donations through their website to help the shelter provide urgent basic services like meals and shelter, hygiene items and cleaning items. Increased staff for drop-ins.
Developmental Disabilities Resource Centre (DDRC)
Offers programs and resources for adults and children with developmental disabilities as well as support for their families and caregivers.
- The DDRC’s services and main offices will remain operational at this time. Will be making adjustments to schedules and regular community-based supports to accommodate closures and government recommendations and wishes of parents and guardians.
- DDRC staff are taking precautionary measures, including changes to community-based support meeting practices and following government and municipal recommendations.
- Job Opportunities: Searching for community resource workers for their PACES and CHOICES programs, as well as a casual community resource worker for their HBS program.
Focusses on building the capacity of those with disabilities through a variety of supports and programs.
- Currently they have closed their satellite office in Canmore, as well as access to the main centre. Providing access to the main building for personnel only to continue the business. All mental health services have been moved to online counselling, or online appointments.
- Bottle Depot: Operations suspended as of 4:00 pm, March 26, 2020. Bottle Pick-Up Services: Operations suspended as of 4:00pm March 27, 2020.
Children’s Service & Family Care
Indigneous Agency that partners with the Indigenous Children’s Services office. Provides programs, support, and family visits to those with children in care.
- New list of programs available including: resource navigation, delivering books to families, virtual parenting supports, cree language classes, Miss Natalie (Little Birds) videos, Oskayapewis teaching videos, delivering emergency hampers, virtual traditional dance class, Virtual support with Elders (Group and 1-1), delivering smudge kits, ceremony on behalf of clients and staff, virtual sisters in circle, delivering cultural art supplies, virtual drumming circles, virtual pipe ceremonies, check ins with clients, creative access visits between parents and children, virtual counselling, virtual group gatherings. Contact their office at 403-247-5003 or email email@example.com.
Provides mental health support, classes, and programs for families.
- Offices are currently closed and working remotely, but are available by phone.
- Programs operating during Covid-19 include Single Session Counselling, The Way In Program (connects older adults and their families to support, information and resources), Strategies to Manage Stress and Anxiety Webinar, Prime Time (for parents who are feelings stressed out or overwhelmed), Bowment Families Together, Financial Coaching, and Carya East (connecting virtually through online fitness classes).
Direct Contact Info:
Single Session Counselling:
The Way In:
Carya East: firstname.lastname@example.org
Catholic Family Service
Provides non-denominational, pay as you can, individual and family counselling sessions as well as a variety of programming and family support.
- CFS is still offering counselling via Zoom or by phone.
- Programs they have moved online include: Brief Intervention Caregiver Support, Functional Family Therapy, Marriage Preparation, Mindfulness Based Stress Reduction, Never Too Late, and Rapid Access Counselling. Programs adapted to online/phone include: Crew, Families and Schools Together, Fathers Moving Forward, services offered at the Louise Dean Centre with the exception of childcare, Healthy Babies Network, and Multicultural School Support.
- The Specialized Child Care program is currently closed.
- Additionally, they have included an online self help directory on their website.
A children’s mental health centre that provides treatment and support to children, youth and families with mental health needs.
- Currently, walk-in services are suspended. Online chat available on their website from 9 am-10 pm.Text available 587.315.5000 from 9am-10pm; call 1-800-563-6106, 403-299-9699. If unable to reach by phone, email email@example.com for mental health support.
- East Side Family Therapy is now only accepting online or phone counselling sessions. Please email firstname.lastname@example.org if difficulty calling or email email@example.com for e-therapy.
Mental Health Supports
Canadian Mental Health Association of Calgary
Provides mental health support and information for individuals, families, and community.
- Currently closed, with non-critical programming suspended.
- Peer support is offered over the phone, as well as suicide bereavement and family support counselling, at 403-297-1402 or via email at firstname.lastname@example.org.
- They have also created an online self help tool located here: https://cmha.ca/news/covid-19-and-mental-health
403-297-1402 or email at email@example.com
Suicide Bereavement and Family Support Counselling:
Calgary Counselling Centre
Provides a variety of counselling for individuals, youth, families, and couples, as well as educational training.
- Currently the Calgary Counselling Centre remains open, but is only offering counselling sessions online or over the phone.
- Additionally, they have created an online self help resource, which includes how to talk to children about what is happening with Covid-19, available here: https://calgarycounselling.com/covid19
Counselling referral line:
403.691.5991 or self register online
Elements Calgary Mental Health Care Centre
Provides a variety of mental health services and programs to the Calgary community.
- Currently not accepting new referrals. On site programs have been suspended with the exception of telephone counselling. New hours of operation are 10am-4pm daily.
Centre for Online Mental Health Support
Covid-19 Mental Health response, including low cost group programs for adults, frontline workers, young adults, parents, and pre-teens.
- Based out of the University of Alberta, this online site has evidence based programs and supports entirely online to support the mental health of individuals. $10 charge.
Addiction & Recovery Services
Sunrise Healing Lodge
Provides Indigenous based programs in the area of recovery. Offers family, inpatient, and outpatient programs.
- Currently still open, but only allowing personnel in at this time.
- No visitors or recovery speakers will be admitted to the centre.
- Client sponsors can only meet over the phone.
- Outpatient program has been shut down, and clients can only attend in-house meetings.
Renfrew Recovery Centre
A 40 bed facility offering medically-supported detox as people withdraw from drugs and alcohol and have gambling stabilization.
Addiction Services Healthline:
SMART Recovery Program Calgary and Airdrie
Non-denominational support groups that are based in cognitive/behavioural therapy and include all addictions.
Meeting info here: https://smartrecoveryalberta.org/covid-19
Online Alcoholics Anonymous (AA) Meetings during Covid https://docs.google.com/document/d/1a71ccw7ihaWelksKwOp4AzAkYlVqSoKiN6Gsm38bKMU/preview?fbclid=IwAR1rlz4EicD6Tt3tIxI8ahAITJ38NKSognaNrEcFT4bSGyXyKC-DnZrFl60
Calgary and Area Online Meetings https://calgaryaa.org/meetings/?tsml-day=any&tsml-region=online
Full list of closed meetings here: https://calgaryaa.org/covid-19-updates/
Narcotics Anonymous (NA) Calgary
Full List of Closed Meetings here: https://chinookna.org/wp-content/uploads/meetinglist/Chinookna_Meeting_List.pdf / https://www.na.org/meetingsearch/map-results.php?country=Canada&state=BC&city=CALGARY&zip=&street=&within=100&day=0&lang=&orderby=distance&country=Canada&state=BC&city=CALGARY&zip=&street=&within=100&day=0&lang=&orderby=distance
Online Calgary and Area NA Meetings
City of Calgary
Complete list for food access in response to Covid-19. Includes no cost and low cost options for food pick up and delivery, including food hampers, hot meals, vegetarian options and gift cards.
Link to complete list here: https://www.calgary.ca/CSPS/cema/Pages/COVID-19-Access-to-food.aspx
No cost emergency food hampers available with two days’ supply of food. Hygiene items can also be requested.
Calgary Food Bank
Provides food for Calgary individuals and families facing crisis.
- Hamper request line hours are from 8:30 am-7pm. You must phone 403.253.2055 to request a hamper; personal questions will be asked. If approved, you will be given an appointment time.
- As the delivery method has switched to a drive-through window style, it is requested that you make room in your vehicle before coming, as safe distancing protocols are in effect. Safe walk ups are available for those who do not have a car.
- ID Verification can now be completed online, and a QR code will be provided. This will allow for a third party to pick up your hamper if you are unable to. There is now only a 10 day wait time between hampers. Please contact Calgary Food back for more information.
Food hamper request line: 403.253.2055
SE Community Resource Centre
- Helping with food hampers
The Neighbourhood Victory Church
- Offering food care packages which can be delivered.
Youth Centres of Calgary – Ogden
- Offering free bagged lunches until June, 11am – 1pm, all ages, no need to register. The lunches are to be picked up on the front steps every day. Location: 7400 23 st SE.